Privacy Policy
mythorenquali Financial Statement Analysis Platform
Last Updated: March 15, 2025
Introduction and Scope
mythorenquali operates as a comprehensive financial statement analysis platform, serving users across Canada with educational resources and analytical tools. This privacy policy explains how we collect, use, protect, and manage your personal information when you interact with our platform at mythorenquali.com.
We're committed to transparency about our data practices. Whether you're browsing our educational content, participating in our learning programs, or using our analytical tools, we want you to understand exactly what information we gather and why we need it.
This policy applies to all services provided by mythorenquali, including our website, educational programs, customer support interactions, and any future services we may develop. It also covers information we receive from third-party partners who help us deliver our services.
Information We Collect
We collect various types of information to provide you with personalized financial education and analysis tools. The information we gather falls into several categories, each serving specific purposes in improving your experience.
Account Information
Name, email address, phone number, mailing address, and account preferences. We collect this when you register for our platform or learning programs.
Usage Analytics
Pages visited, time spent on platform, analysis tools used, learning module progress, and interaction patterns with our educational content.
Technical Data
IP address, browser type, device information, operating system, and connection details. This helps us maintain platform security and optimize performance.
Communication Records
Support tickets, email correspondence, feedback submissions, and phone call records when you contact our customer service team.
Automatic Information Collection
Our platform automatically collects certain information through cookies and similar technologies. This includes session data, user preferences, and analytical information that helps us understand how our platform is being used.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period). You can control cookie settings through your browser, though some platform features may not function properly if cookies are disabled.
How We Use Your Information
Your information helps us deliver personalized financial education and maintain a secure, effective learning environment. We use collected data for several key purposes, all designed to enhance your experience with our platform.
- Providing access to financial analysis tools and educational resources tailored to your learning objectives
- Tracking your progress through learning modules and providing personalized recommendations for skill development
- Sending important updates about platform changes, new educational content, and program announcements
- Responding to your questions, support requests, and feedback about our services
- Maintaining platform security, preventing unauthorized access, and protecting against fraudulent activities
- Analyzing platform usage patterns to improve our educational content and user experience
- Complying with legal obligations and regulatory requirements in Canada
- Processing payments for premium services and managing billing inquiries
Marketing Communications
We may send you educational newsletters, course announcements, and updates about new features. These communications are designed to help you get the most value from our platform. You can opt out of marketing emails at any time using the unsubscribe link in each message.
We never sell your email address to third parties for marketing purposes. Our communications focus exclusively on mythorenquali services and educational content that may interest you based on your platform usage.
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we do share certain information in specific circumstances to provide our services effectively and comply with legal requirements.
Service Providers
We work with trusted third-party service providers who help us operate our platform. These include cloud hosting services, payment processors, email delivery systems, and customer support tools. All service providers are contractually required to protect your information and use it only for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by Canadian law, court orders, or government regulations. This includes responding to lawful requests from law enforcement agencies or regulatory bodies. We will notify you of such disclosures unless legally prohibited from doing so.
Business Transfers
If mythorenquali is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will provide notice and ensure any new entity continues to honor this privacy policy.
Your Privacy Rights
As a user of our platform, you have significant control over your personal information. Canadian privacy laws provide you with specific rights regarding how your data is collected, used, and stored.
- Access: Request a copy of all personal information we hold about you, including how it was collected and how it's being used
- Correction: Update or correct any inaccurate personal information in your account at any time
- Deletion: Request deletion of your personal information, subject to legal and contractual obligations
- Portability: Receive your personal data in a structured format that can be transferred to another service
- Restriction: Limit how we process your personal information in certain circumstances
- Objection: Object to processing of your personal information for direct marketing or other specific purposes
To exercise any of these rights, contact our privacy team at info@mythorenquali.com. We'll respond to your request within 30 days and provide clear information about any actions we take.
Data Security and Protection
Protecting your personal information is a top priority. We implement comprehensive security measures designed to prevent unauthorized access, alteration, disclosure, or destruction of your data.
Technical Safeguards
Our platform uses industry-standard encryption for data transmission and storage. All sensitive information is encrypted both in transit and at rest using AES-256 encryption standards. We maintain secure servers with regular security updates and monitoring.
Access Controls
We limit access to personal information to authorized employees and contractors who need it to perform their job functions. All team members receive privacy training and are bound by confidentiality agreements.
Incident Response
In the unlikely event of a data security incident, we have procedures in place to respond quickly, assess the impact, and notify affected users as required by law. We regularly test our incident response procedures to ensure they remain effective.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.
- Account information: Retained while your account is active, plus 7 years after closure for financial records
- Learning progress data: Maintained for 3 years after last platform activity to support continued education
- Support communications: Kept for 2 years after resolution for quality assurance purposes
- Technical logs: Automatically deleted after 12 months unless needed for security investigations
- Marketing preferences: Retained until you unsubscribe or request deletion
When we no longer need your information, we securely delete it using industry-standard data destruction methods. You can request early deletion of your data by contacting our privacy team, subject to any legal retention requirements.
International Data Transfers
While mythorenquali primarily operates within Canada, some of our service providers may process information outside of Canada. When we transfer personal information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
All international transfers comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). We use contractual protections and work only with service providers who demonstrate adequate privacy protections.
If you have concerns about international data transfers, please contact us to discuss your specific situation and learn more about the protections in place for your information.
Children's Privacy
Our platform is designed for adult learners and professionals. We do not knowingly collect personal information from individuals under 16 years of age without parental consent. If you're under 16, please have a parent or guardian review this privacy policy and provide consent before using our services.
If we become aware that we've collected personal information from someone under 16 without proper consent, we'll take immediate steps to delete that information from our systems.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your registered email address and display a prominent notice on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this page indicates when the most recent changes were made.
Your continued use of our platform after policy changes indicates your acceptance of the updated terms. If you don't agree with changes, you may close your account and request deletion of your personal information.
Privacy Questions and Contact Information
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email: info@mythorenquali.com
Phone: +1 (250) 724-7175
Mailing Address:
mythorenquali Privacy Officer
2400 Ravenswood View SE
Airdrie, AB T4A 0J9
Canada
We aim to respond to all privacy inquiries within 30 days and will work with you to address any concerns about your personal information.